Articles

How to avoid FMLA Disputes

In 2000, a maintenance worker who had worked at a hospital for 25 years asked for unpaid leave under the Family & Medical Leave Act (FMLA) to care for his ailing father. The hospital granted the leave, but fired the worker while he was out because he rated poorly on a new performance-review program based on the amount of work completed each month. The worker sued the hospital in federal court, alleging that he couldn't possibly have completed the same amount of work as others while he was out. A jury, in Schultz v. Advocate Health, decided that the hospital had illegally retaliated against him for taking time off and awarded him more than $11 million in damages. The hospital's appeal is pending.

Although the appellate court could reduce (or increase) that award, the jury sent a clear message: The FMLA's purpose - to help employees balance work and family responsibilities - is important in our society, and employers must not penalize workers who take advantage of the law.

More FMLA claims Enacted in 1993, the FMLA gives qualifying employees the right to take up to 12 weeks of unpaid, jobprotected leave in any 12-month period to care for their (or an immediate family member's) serious medical condition. As U.S. life expectancy continues to rise, more and more workers are caring for aging parents, their growing children and themselves. We can expect more FMLA requests and more disputes and lawsuits.

How can you protect your company from FMLA claims and lawsuits and promote your workers' health and job satisfaction? By becoming familiar with the law and taking steps to ensure that your managers and supervisors comply with it. This article summarizes your and your employees' FMLA rights and responsibilities - and how to avoid disputes.

Employee Rights and Obligations

Your company is covered by the FMLA if you employ 50 or more employees - counting both fulltimers and part-timers - working within 75 miles of the worksite. To be eligible for unpaid FMLA leave, an employee must have worked for you for at least 12 months and for at least 1,250 hours within the past 12 months before requesting leave. But you don't have to count vacation time or previous medical leave when totaling the number of hours worked in the past 12 months. If you rehire a former employee, you can't deny a leave request because the worker took previous FMLA leave. Each qualified employee is entitled to take up to 12 weeks of unpaid leave during any 12-month period. But if a husband and wife both work for you, you may limit their combined total to 12 weeks to care for a newborn, a newly adopted child, or a child or a parent with a serious medical condition.

Serious medical conditions

To be considered "serious," a medical condition must involve a physical or mental illness, injury or impairment - and any later related incapacity - that requires a health-care professional's continued treatment. But the birth or adoption of a child qualifies under FMLA. Employees with a serious medical condition qualify for leave if they can't perform any one of their essential job functions because of the health condition. And you must grant time off for them to receive medical treatment. Suppose an employee asks for leave to care for a sick family member. You have to grant leave if its purpose is to provide for the family member's physical or psychological care or basic comfort. The family member can be a parent, spouse, child under 18 - including foster children, stepchildren, and legal wards - or a disabled older child.

Timing

Your employees must give 30 days' notice when they apply for FMLA leave, if the health condition is foreseeable, or as soon as possible if not foreseeable. In an emergency, another adult may request leave for an employee unable to do so. You may delay the start of leave by up to 30 days if an employee fails to give 30 days' notice for a foreseeable health condition. Employees don't have to specifically mention the FMLA to assert rights under the act. But they must supply enough information about the illness or injury so that you can determine whether the request for leave qualifies under the FMLA. Employees must make an effort to schedule hospitalizations, treatments and doctor visits so that their absence doesn't disrupt company business. An employee can take all 12 weeks of leave at once - or intermittently - for a single qualifying condition. But check with our attorneys to see what special conditions employers must meet to qualify for intermittent leave. Employees returning from FMLA leave are entitled to the same or equivalent job (one with similar duties and responsibilities) with the same pay and other employment terms and conditions as before. You must continue to maintain their group health and dental insurance while they're on FMLA leave. Some exceptions exist, of course. For example, if you lay off an entire department, the FMLA may not protect the job of a department member on family medical leave.

Employer rights and obligations

When an employee applies for leave, it's up to you, the employer, to determine if the leave's purpose qualifies under the FMLA. Of course you may grant paid or unpaid leave regardless of whether it qualifies - you're the boss. But if it does qualify under FMLA, you must grant leave. If leave requests meet FMLA requirements - whether or not the employees specifically mention
FMLA - you must notify them in writing that the granted time off counts against their annual FMLA 012 entitlement. This is important. Failing to notify can lead to costly disputes and claims. For example, you may be forced to grant an additional 12 weeks of leave to an employee if you failed to record previous leave as FMLA related.

You may require an employee who requests FMLA leave to provide a heath-care provider's medical certification confirming the condition's nature and seriousness. If leave is for the employee's own illness or injury, you can require a doctor's opinion (in some cases at your expense) of the employee's inability to perform essential job functions. You may also require a fitness certification before the employee returns to work. But you generally shouldn't dispute a doctor's opinion about the seriousness of the condition or the employee's fitness for work. Some special rules apply when leave is requested for the birth or adoption of a child or for leave to care for a family member with a serious health condition. For example, sometimes you can require an employee to substitute paid leave - such as vacation or personal time - for FMLA leave. If in doubt about when you may require a substitution, please ask us.

Here are more steps that can help you stay out of trouble with the Department of Labor, whose Wage & Hour Division administers the FMLA and processes employee claims:

Post a notice that summarizes FMLA provisions (you can download one in PDF format from this Web site: www.dol.gov).

Keep detailed, accurate records of FMLA-related requests, grants, rejections, notices, confirmations, medical records, dates and duration of leave, and disputes.

Never discriminate or retaliate against an employee (or former employee) on the basis of an FMLA-leave or request for leave. Also, our attorneys can help you comply with the act.

Look at the bright side. Although the FMLA can add to your company's administrative burden, it also helps to keep families healthy and happy. This can improve their morale and productivity. If you have questions about how to apply the FMLA in your business, we can answer them.

Sidebar: Federal vs. state FMLAs

Eleven states and the District of Columbia have enacted their own family and medical leave statutes: California, Connecticut, Hawaii, Maine, Minnesota, New Jersey, Oregon, Rhode Island, Vermont, Washington and Wisconsin. Some of these state statutes provide more generous benefits than the federal FMLA. If the statutes - or any of their provisions - differ from the FMLA, the employee is entitled to the greater benefit.